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Frequently Asked Questions
How to configure the sensors in the system
The Contele Tracker allows you to install sensors in the vehicle and can be used to indicate whether: A door is open; The warning light is on; The vehicle battery has been disconnected; The horn was activated; The air conditioning is on; The brake was applied; The hood or trunk has been opened. Configuring the sensors In order to configure the sensors event, it is necessary that you have requested in the contracting, the availability of the wires that are already in the door
Botão de pânico, para que serve e como funciona?
There are some details about this device that you probably don't know about either. Some tracker equipment has the Panic Button feature. It is a push-to-talk button (type of bell, that when you stop pressing it, it comes back) that is connected next to the whip (tracker wiring). When triggered, it sends an electrical signal to the tracker, which in turn sends an SMS (text message) to a cell
How to access the system:
Through your browser access the site: http://www.contelerastreador.com.br Login: (your registered email) Password: (your password)
How do I view invoices / bills.
To access just enter the tracking system at www.contelerastreador.com.br/ enter your login and password and go to the left menu: Financial (Within this menu you can view all your invoices, print, generate updated invoice and save in PDF).
How to register the information for notifications.
Access the side menu, position the mouse on the “vehicles” icon click on “manage”, select the desired vehicle by clicking on the edit button (blue pencil), the vehicle configuration page will open, select the checkboxes in the option: Notifications , fill in the desired fields, along with a valid email to receive the information and finally click on save. The available notifications are: Speeding, Stop Time exceeded and Electronic fence.
How do I register the information for notifications.
Access the side menu, mouse over the “vehicles” icon click “manage”, select the desired vehicle by clicking the edit button (blue pencil), the vehicle configuration page will open, select the checkboxes in the option: Notifications , fill in the desired fields, along with a valid email address to receive the information, and then click save. Available notifications are: Overspeed, Timeout Exceeded, and Electronic Geofence. Don't forget, you can email us at email@example.com if you are out of
How to block * my vehicle through the App:
Open the Contele Rastreador application on your Android or iOS device. Select the vehicle from the list of vehicles and click "Block". To unlock, do the same and click on “Unlock”.
Installing the tracker in the vehicle
Click here and download the Installation Guide. Enjoy and watch the video “Simplifying the installation”, just click on the image below:
How can I do system training:
Watch our training videos, just click on the playlist below. These are short and objective videos: [2 VIDEOS] Don't forget, you can email us at firstname.lastname@example.org if you are out of system.
How to view the event report?
Access the side menu, position the mouse on the icon “vehicles and click on the option events, select the desired vehicle (s), select the start date and end date and click on the option“ Generate Report ”
What's new: Emojis in email event notifications
It is now easier to identify email notifications by types of events. We have added emojis to Events emails, which will help you identify emails. Understand the logic of emojis: Ⓜ️ Electronic Fence Events and Out of Hours Use ⚠️ Speeding events and vehicle stopped with engine running 🚫 ‘KM Reached’ ’Events Configuring email notifications Within the system, access ** Vehicles **, in the left side menu, choose the ** Vehicle ** that you want to edit the notification configuration by cl
How to control fuel consumption.
Find out how you can control ** how much is spent on fuel ** by route, period, month, etc. Access the vehicles window> edit Access the screen for editing, where in addition to registering all the data of the vehicle, it will also put the average of the ** value of fuel per liter (R $) and how many kilometers the vehicle makes per liter **. !(https://storage.crisp.chat/users/helpdesk/website/61564d784d