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The main system configuration questions.
How do I change my password?
To change your password, inside the Contele Fleet is very simple. On the screen, where you can get to the side menu, click on the edit option, located in the actions column. Enter your new password and confirm. After that, you will return to the user management screen allowing you to create more users. Only Managers are able to change their own password and that of other simple users, or administrators. Did this content solve your question or help you? Vot
How to create a new user on the system.
Access the side menu, position the mouse on the “users” icon, click on “register”, put the information such as name, e-mail, phone, hierarchy, vehicles that will be viewed and finally click on save. Hierarchy: User - just view the information, without being able to edit; Administrator - can edit vehicle information, linked to it; Did this content solve your question or help you? Vote below and, if you did not find what you were looking for, send a message in the chat beside.
Setting up email and app notifications
Contele Fleet Notifications can be a great ally in your fleet management. Within the system, access Vehicles, on the left side menu, choose the Vehicle you want to edit the notification configuration by clicking on the "Edit" icon (Blue button with pencil). At the end of the screen, under "Notifications", you can choose the Event options you want to receive: Km reached; Speeding; Car stopped with engine running; Electronic fence; Hours of use; Unidentified driver;
I forgot my password, what now?
If you have forgotten your password, you can access the website http://www.contelerastreador.com.br/sistema. Click Login In the Login field, enter your E-mail. Below, click on "Forgot your password?" In the upper right corner, a confirmation message will appear, stating that the new password has been sent to the registered email. Access your email and search for "Contele Fleet" with subject "Access to the System".
System access hierarchies
System access hierarchies The accesses to Contele Fleet are categorized and hierarchized to ensure that certain actions are made only by those who actually have permission within your company. There are 03 types of access: User, Administrator and Manager. ** "User" **: Only view the position of associated vehicles and reports, but do not make any changes. ** "Administrator" **: You can view almost everything on the system, but do not have access to slips, blocking and editing vehicle setti
Resolving Time Zone Situations
With the arrival of daylight saving time, ** some situations may occur with your computer's time ** compared to Contele Tracker's time. The main reason for this problem is that Windows can erroneously change the computer's time, where the time that is displayed on your computer's clock is different from what Windows actually records. How to ensure that the computer time is the same as Contele Tracker? Computer Time Open your computer's ** date and time settings ** and ** select the time
Reader With a Possible Problem or Malfunction
The ** Driver Reader **, as it is a hardware (Physical Device), may present possible problems or malfunctions. Here you can check for possible problems, fix them or, if necessary, contact us. The Reader doesn't stop beeping Does the reader keep ** Beeping Non-Stop **, even putting more than one key? In this case, our Support will have to intervene, as it will be necessary to disable the reader and make the exchange. Contact us via the system chat and click on "Install or Replace Tracker"